Skip to main content
Field notePractitionerEU-wide2 min readNarrative, Messaging and Argumentation#2

Simple, Positive, Human Comms Beats Polish and Perfection

We connect with people and with solutions rather than overly complex, anonymous walls of text.

Ana Oliveira

Senior Communications Consultant

SEC Newgate · Belgium

Senior Communications Consultant at SEC Newgate, working on policy and public affairs communication.

policy communicationspublic affairsmessagingplain language

Disclosure

Ana Oliveira is a Senior Communications Consultant at SEC Newgate. The views expressed in this article are the author's own.

What it covers

Why simple, positive, human communication connects more than polished, jargon-heavy messaging.

Who it is for

Policy and public affairs communicators.

When to use it

When you want communications to connect with people rather than impress them.

Key takeaway

Humanity and relatability make me want to listen to you, talk to you, and do great things together.

In brief

  • Policy communications will focus (even) more on hope-based messaging, clear language without jargon, and showing the people behind the work.
  • We connect with people and with solutions rather than overly complex, anonymous walls of text.
  • Solutions, in themselves, signal positivity and moving forward.

Simple, positive, human

Policy communications will focus (even) more on hope-based messaging, clear language without jargon, and showing the people behind the work. We connect with people and with solutions rather than overly complex, anonymous walls of text.

Solutions, in themselves, signal positivity and moving forward. Humanity and relatability make me want to listen to you, talk to you, and do great things together.